Privacy notice

Draft aligned with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). Fill in the controller details and request a legal review before publishing.

Data controller

Maison Élan — [Legal name of the data controller] — Address: [Street, number, neighborhood, postal code]. Contact: masionelan@gmail.com · WhatsApp +19152629309.

Data we collect

• Identification and contact: full name, email, phone (verified via WhatsApp).
• Delivery address.
• Purchase data and order history.
• Browsing data (pages visited, device, traffic source) via cookies, if you accept them.

We do not store your card details: Stripe processes them securely. We do not collect sensitive personal data.

How we use it

Necessary purposes: create and manage your account; verify your number via WhatsApp; process and deliver your orders; send you confirmations, tracking numbers and purchase notices; handle claims, warranties and returns; comply with legal obligations.

Additional purposes (optional): statistical analysis of the site and measurement of advertising campaigns. You can decline them in the cookie banner.

Who we share it with

Only with providers necessary to deliver the service: DHL (shipping), Stripe (payments), Meta/WhatsApp (verification messages and order notices) and email and hosting providers. If you accept cookies, also with Google, Meta and TikTok for analytics and advertising.

ARCO rights

You may access, rectify or cancel your data, object to its processing or withdraw your consent by writing to masionelan@gmail.com or via WhatsApp at +19152629309, stating your name and the right you wish to exercise. We will respond within 20 business days.

Cookies

See our cookie policy.

Changes to this notice

We will publish any changes on this page.